Wednesday, November 17th.
Tennis and drama class for the girls. Work for me, followed by a stop at the organic market for a few groceries and an appointment at the beauty salon.
This afternoon, I had planned to call Expedia to see about getting the vouchers extended or reimbursements on our unused American and United flights from summer 2020. In preparation for the call, I logged in to my Expedia account to check for any updated information. I discovered that the vouchers have already been extended: to end of October 2022 for United and to end of December 2022 for American. That was much easier than I'd been expecting.
Unfortunately, I'm not having as much luck with La Poste. I've tried several times since Sunday to do the paperwork and pay for a box to Raye Street. The website crashes at various stages of the process. I'll give it another try on Friday. Otherwise, they'll just have to do it the old-fashioned way at the branch office in Roquevaire.
And we're having even worse luck with the phone company. In spite of several calls from Sylvain, and several promises by several agents, they still have not reimbursed us any of the extra fees they charged us this summer. Sylvain called again and the person said that what he'd been told last time is impossible and can't be true! He was not happy. I'm going to have to write a letter. If we still don't get a satisfactory response, we'll change internet providers . . . again.
Sylvain went to Audi to test drive the new hybrid car this afternoon. He liked it and ordered one. It's supposed to arrive in May. They'll extend his current lease until the new car arrives.
Another student was absent today because they're a Covid contact case. The new wave is now being called a Fourth Wave in Europe and a Fifth Wave in France. Some medical authority mentioned on the radio today said that boosters will eventually be inevitable for everyone.
4 comments:
We got our boosters today. Took almost 2 hours due to the large number of people (it was a drive through) but I'm glad so many people are getting vaccinated.
Been there, done that. Well ... not "there" per se.
I've been reading a book by an American chef who moved to France, who has made an entire volume out of his experiences buying an apartment in Paris. According to him, customer service is a rare area in which the U.S. might outshine France...he claims that the French go into a transaction expecting to be treated badly by businesses so that they are not surprised when a situation such as you are experiencing with the Internet provider arises. That would be a more convincing theory if we hadn't also had wildly frustrating experiences with American communication companies.
That's true. It's basically the opening premise of Peter Mayle's books about Provence, as well. Orange long benefited from having a reputation for good customer service, which somewhat justified slightly higher prices. However, it appears that only the prices now remain.
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